Privacy Policy

Effective Date: 12/10/2025
Last Updated: 12/10/2025

This Privacy Policy explains how GFM (Scot) Ltd, trading as Garden Rooms & Glamping and Ground Screws Scotland (“we”, “us”, or “our”), collects, uses, and protects your personal information when you visit our websites, contact us, or use our services.
We are committed to maintaining the privacy and protection of your data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. About Us

Business Name: GFM (Scot) Ltd
Trading Names: Garden Rooms & Glamping; Ground Screws Scotland
Registered Company Number: SC773939
Email: gfmscot@gmail.com
Phone: 07732 198343
Registered Address: 85 Glasgow Road, Edinburgh, Scotland, EH12 8LJ

We are a construction and installation company providing services including ground screw foundations, garden rooms, glamping pod installations, and associated building works.

2. What Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, phone number, email address, and postal address.
Project Details: Site address, photographs, measurements, and specifications provided for quotations or installations.
Payment Information: Bank details or payment confirmations (where relevant).
Website Data: IP address, browser type, and analytics data collected via cookies and third-party tools such as Google Analytics.
Marketing Information: Preferences, feedback, and interactions with our marketing communications.

3. How We Collect Information

We collect personal information through:

Contact forms or enquiry submissions on our websites.
Email or telephone communications when you request a quote or service.
On-site visits and surveys for project planning.
Cookies and analytics tools that automatically collect browsing data.
Social media interactions, such as Facebook or Instagram messages.

4. Why We Collect Personal Information

We collect personal information for the following purposes:

To respond to enquiries, provide quotes, and deliver services.
To communicate project updates and arrange site visits or installations.
To comply with contractual and legal obligations, including insurance, warranty, and safety requirements.
To improve our services, website, and marketing performance.
To send marketing or promotional communications, where consent has been given.

5. How We Store, Use, and Share Information

Your information is stored securely in our digital systems and, where necessary, in locked office records.

We use your personal data only for the purposes stated above and only keep it as long as necessary for those purposes.

We may share your data with trusted third parties, including:

Subcontractors or service partners involved in delivering your project (e.g. electricians, planning consultants, or logistics companies).
Financial or legal professionals (for invoicing, compliance, or insurance).
Analytics and marketing platforms such as Google, Facebook, or Wix, where tracking tools are used.
Regulatory bodies where legally required (e.g. HMRC or law enforcement).

All third parties are bound by confidentiality and data protection obligations.

6. How We Communicate with You

We may contact you via:

Email or phone to respond to enquiries or manage ongoing projects.
Text or WhatsApp for appointment reminders or delivery updates.
Email newsletters or promotions, where you have consented to receive them.

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly at gfmscot@gmail.com.

7. Cookies and Tracking Tools

Our websites may use cookies and similar technologies to:

Analyse website traffic and user behaviour via tools such as Google Analytics.
Improve functionality and performance.
Personalise user experience and remember preferences.

You can manage or disable cookies at any time through your browser settings.
Please note that third-party services (e.g. Google Analytics, Facebook Pixel) have their own privacy policies governing how they collect and store data.

8. How to Withdraw Consent or Access Your Data

You have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate or incomplete data.
Withdraw consent for marketing communications or data processing.
Request deletion of your personal data, where applicable.

To exercise any of these rights, please contact us at gfmscot@gmail.com.
We will respond within 30 days in accordance with UK GDPR guidelines.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, or loss.
These include password-protected systems, secure data storage, and limited staff access.

In the unlikely event of a data breach, we will notify the affected individuals and the Information Commissioner’s Office (ICO) within the legal timeframe.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. The latest version will always be available on our websites.
Your continued use of our website or services after such changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 gfmscot@gmail.com
📞 07732 198343
🏢 GFM (Scot) Ltd – Company No. SC773939